Past incidents
All resolved incidents for this status page.
We are now confident the issue has been repaired. We thank you for your patience.
We would like to advise our customers that this issue has since been resolved at approximately 2pm AEDT.
Our administrators have identified and resolved an issue affecting one of our MySQL database servers. All services have been restored to normal operation.
Phone systems have been restored and no further issues have been identified since yesterday. Apologies for any inconvenience this may have caused.
The root cause of the issue has been identified and a fix has been deployed. Customers can now log in to their MyAccount as normal.
The issue with our phone system has been addressed and is now resolved. Support resources are back to normal capacity.
Our administrators have advised that access to The Console has been restored. We are going to closely monitor the situation to ensure we do not see a re-occurrence. Customers are now able to login,...
We have monitored this situation closely and we are now confident this problem has been resolved.
Our administrators have advised that the performance on the console has remained stable and the stability issues have now been addressed. Thank you for your patience during this period.
Our administrators have performed the scheduled change on Friday to address this issue. Thank you for your patience during this period. Should you experience any further problems please contact our su...
Performance on the console has remained stable since the last update and we are confident that the stability issues have now been addressed. Thank you for your patience during this period.
The issues with the phone system have been resolved and calls can be placed as normal.
Resolved - We are confident the problem affecting cPanel performance has been resolved. We thank customers for their patience during this time.
Our phone system is now back online, customers can now contact us using this support channel.
Phone systems are operational and no further issues have been identified.
The cause of the degradation was identified and resolved at approximately 10:00pm 27th June.