Past incidents
All resolved incidents for this status page.
Our team have confirmed that the issue with the phone platform has now been resolved. We want to thank our clients for the patience they've had with us whilst working on getting things up and runnin...
Our infrastructure team have confirmed that the issue with accessing your client-area has now been resolved. We will continue to monitor the website and would like to thank everyone for their patien...
Our team have confirmed that the power-outage has now been resolved and our team is ready to assist you over the phone again. We want to thank our clients for the patience they've had with us whils...
Our team have confirmed that the issue with accessing your client area portal has now been resolved. We will continue to monitor the website and thank everyone for their patience while we got this r...
All effected services have been monitored and set to Resolved. We thank you for you patience and understanding.
We would like to inform our customers that the intermittent service disruption for the Cloud email service has been resolved. No further disruptions are anticipated. If you are experiencing any issu...
We would like to inform our customers that the intermittent service disruption for email, domain, and website services has been resolved. No further disruptions are anticipated. If you are experienci...
We would like to inform our customers that the issue which was impacting affecting our cPanel servers has been resolved. Customer affected should be able to continue using their cPanel hosted domain...
All network elements are operating normally, and services are stable. If you are experiencing any difficulties, please contact us for assistance: https://www.melbourneit.au/contact-us/
If you are still experiencing issues, please update your affected Name Servers as stated in our first status alert or contact our customer care team. Australia: 1300 654 677 USA: 833 907 3044 Interna...
All effected services have been monitored and set to Resolved. We thank you for you patience and understanding. If you are experiencing any issues, please feel free to reach out via the link below....
We would like to inform our customers that this incident has now been resolved. Customers are now able to contact us via all Customer Service Platforms including Live chat, email and phone. We apol...
Our engineers have confirmed this incident has been resolved and emails are sending and receiving as normal. We apologise for this inconvenience. Please reach out to our customer care team if you requ...
Engineers have resolved the temporary issue which had delayed incoming and outgoing emails. This issue is now resolved. However, the system may take several hours for the queued emails to be cleared....
Please be advised that our engineers have completed restoration work at 2.50 AM (AEDT) and RESOLVED the hosted cPanel server incident which was impacting website and emails services. No further disrup...
Our system admins have implemented a fix and the Melbourne IT website is now online. This incident is now resolved.