Melbourne IT
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Past incidents

All resolved incidents for this status page.

Domain Registration Unavailable
Resolved

After monitoring the fix put in place, we are marking this issue as resolved. We will continue to test the website and thank everyone for their patience while we worked toward this resolution....

Delays in support ticket and account notifications
Resolved

We’re pleased to confirm that the issue has been resolved, and all notifications are now being delivered as expected. Thank you for your patience and understanding throughout this process. If yo...

Delays in ticket and account notifications
Resolved

This was resolved at 2.30am GMT. Thank you for your patience.

Service Interruption – Customer Interface
Resolved

We've now resolved the incident. Thanks for your patience.

Client Area Planned Maintenance
Resolved

We have successfully completed the scheduled upgrade to our underlying infrastructure! The client area was briefly placed into maintenance mode for approximately two hours. During this time, we...

Phone Support Number Unavailable
Resolved

Our team have confirmed that the issue with the phone platform has now been resolved. We want to thank our clients for the patience they've had with us whilst working on getting things up and runnin...

Client-Area Access Issue
Resolved

Our infrastructure team have confirmed that the issue with accessing your client-area has now been resolved. We will continue to monitor the website and would like to thank everyone for their patien...

Phone System Unavailable
Resolved

Our team have confirmed that the power-outage has now been resolved and our team is ready to assist you over the phone again. We want to thank our clients for the patience they've had with us whils...

Client Area - Network Speeds
Resolved

Our team have confirmed that the issue with accessing your client area portal has now been resolved.  We will continue to monitor the website and thank everyone for their patience while we got this r...

Known Issue Affecting cPanel Services
Resolved

This incident has been resolved.

Cloud Hosted Email Issue
Resolved

All effected services have been monitored and set to Resolved. We thank you for you patience and understanding.

Cloud Hosted Email Issue
Resolved

We would like to inform our customers that the intermittent service disruption for the Cloud email service has been resolved. No further disruptions are anticipated. If you are experiencing any issu...

Cloud Hosted Email Issue
Resolved

This incident has been resolved.

Intermittent issue affecting email and website services
Resolved

We would like to inform our customers that the intermittent service disruption for email, domain, and website services has been resolved. No further disruptions are anticipated. If you are experienci...

cPanel Service Disruption
Resolved

We would like to inform our customers that the issue which was impacting affecting our cPanel servers has been resolved.  Customer affected should be able to continue using their cPanel hosted domain...

Intermittent Website and Hosting Disruption
Resolved

All network elements are operating normally, and services are stable. If you are experiencing any difficulties, please contact us for assistance: https://www.melbourneit.au/contact-us/

DNS issue affecting partnerconsole.net Name Servers
Resolved

If you are still experiencing issues, please update your affected Name Servers as stated in our first status alert or contact our customer care team. Australia: 1300 654 677 USA: 833 907 3044 Interna...

cPanel Email Service Disruption
Resolved

All effected services have been monitored and set to Resolved. We thank you for you patience and understanding. If you are experiencing any issues, please feel free to reach out via the link below....

Service Outage
Resolved

This incident has been resolved.

Customer Service Incident
Resolved

We would like to inform our customers that this incident has now been resolved. Customers are now able to contact us via all Customer Service Platforms including Live chat, email and phone. We apol...