Melbourne IT
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Past incidents

All resolved incidents for this status page.

Cloud Hosted Email Issue
Resolved

Our engineers have confirmed this incident has been resolved and emails are sending and receiving as normal. We apologise for this inconvenience. Please reach out to our customer care team if you requ...

Cloud Hosted Email Issue
Resolved

Engineers have resolved the temporary issue which had delayed incoming and outgoing emails. This issue is now resolved. However, the system may take several hours for the queued emails to be cleared....

cPanel Service Disruption
Resolved

Please be advised that our engineers have completed restoration work at 2.50 AM (AEDT) and RESOLVED the hosted cPanel server incident which was impacting website and emails services. No further disrup...

Melbourne IT Website Offline
Resolved

This incident has been resolved.

Melbourne IT Website Offline
Resolved

Our system admins have implemented a fix and the Melbourne IT website is now online. This incident is now resolved.

Cloud Hosted Email Issues
Resolved

Our technicians have confirmed that the cloud hosted email incident has now been resolved. We want to thank our clients for the patience they've had with us whilst working on this resolution and apolo...

Global Salesforce Outage - No impact to Core Services
Resolved

This incident has been resolved.

cPanel Service Disruption
Resolved

Thank you for your patience while our Technicians have worked on this. The issues on cPanel server awcp028.server-cpanel.com have been identified and resolved. If you notice any further issues pleas...

cPanel Server Disruption
Resolved

Thank you for your patience while our Technicians have worked on this. The cPanel server awcp067.server-cpanel.com issues have been identified and resolved. If you notice any further issues please c...

cPanel Service Disruption
Resolved

We would like to notify our customers that the cPanel disruption, that were experienced by our customers hosted on the awcp028.server-cpanel.com server have been resolved. cPanel services will be ope...

Issue with 'The Console' log in Access
Resolved

The connection issue with our console has now been resolved. Customers should be able to log in as normal, having full access to their accounts.

Patching Update for Microsoft Exchange 2013 Platform
Resolved

This incident has been resolved.

Melbourne IT Shopping Cart Issues
Resolved

This incident has been resolved.

Name Server (Planet domain) Outage
Resolved

This incident has been resolved.

Domain Management Issues
Resolved

This incident has been resolved.

cPanel Email Service Disruption
Resolved

Our Technicians have advised that this has been resolved and services should now be operating as normal. If you do continue to experience problems sending and receiving emails, please get in touch wit...

Cloud Email Issues
Resolved

This incident has been resolved.

Issue with the M365 Email Portal through The Console
Resolved

This incident has been resolved.

Microsoft 365 Status
Resolved

We have been monitoring this incident for the last 24 hours and can confirm that this has been resolved.

Phone System and Live Chat Service Disruption
Resolved

We have been monitoring this incident for the last 24 hours and can confirm that this has been resolved.