Past incidents
All resolved incidents for this status page.
The Console experienced slow responsiveness from 11:56am (AEST) 22 August 2019. The customer impact has been low and we have received minimal calls for this issue. Our technical team were able to were...
We would like to advise that our phone systems have been restored. Our technicians have resolved the high CPU issue on the central server. This is being marked as resolved as of 12:30pm AEST. We under...
We would like to advise customers that we experienced issues with our customer facing console. Customers experienced slow responsiveness from their console or the inability to log in from 11:45am. We...
After continual monitoring we are now confident that this incident is now resolved.
After continual monitoring we are now confident that this incident is now resolved.
After continual monitoring we are now confident that this incident is now resolved.
We would like to advise that our phone systems have now returned back online.
Our DNS servers have remained stable overnight and services have now returned back to normal. We apologise for the inconvenience caused during this period.
This incident has now been resolved. Thank you for your patience.
Our system administrators have been closely monitoring the mail platform the last 24 hours and we wish to advise that this incident is now resolved.