Past incidents
All resolved incidents for this status page.
We would like to advise our customers that after closely monitoring our managed exchange platform, we are confident that services have returned back to normal and are stable.
All outages have now been repaired and sites are loading as per normal. Thank you for your patience during this time.
Phone systems have started functioning as per normal and agents are now available through our phone lines. Apologies for any inconvenience this may have caused.
We would like to advise that the MySQL database server has remained stable and will now be resolving this service alert.
We would like to advise that the MySQL database server has remained stable and will now be resolving this service alert.
Services have remained stable and we are confident that this incident is now resolved.
We are happy to advise customers that the payment gateway service has now been fully restored.
Functionality has been restored and all live chat services are now back online.
Our System Admins have advised that functionality of the affected databases has been restored. We apologise for any inconvenience caused.
We would like to advise that the issues affecting our Cloud and cPanel servers have been resolved. We truly apologize for any inconvenience this may have caused.
At this stage we believe the access issue has been resolved. Customers websites and ours are back up and able to be accessed.
This incident has now been resolved and our agents are once again ready and able to take your calls
Our System Admins have advised that this issue has now been resolved. We will continue to monitor this platform to ensure that there are no further disruptions.
This service has been working correctly since approximately 9:16am. We have been monitoring this carefully since then and the platform appears to be stable once again.
The issue with our phone and live chat systems have been restored. We thank you for your patience during this period.