Past incidents
All resolved incidents for this status page.
Our team have confirmed that the webmail site is now loading as secure. We would like to thank our clients for their patience during this time. Please reach out to us if you have any further quest...
We've now resolved this particular issue. Thanks for your patience and keep an eye on our status page for further updates regarding our Legacy email platforms as some components may still be effected....
Our chat support channel is now operating normally. Thank you for your patience while we worked to resolve this issue.
We've now resolved the incident. Thanks for your patience.
Our phone support system is now live. We have implemented a solution, and all services are functioning as expected. Thank you for your patience.
Our technicians have confirmed that the issue with live-chat has been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologize...
We've now resolved the incident. Thanks for your patience.
After monitoring the fix put in place, we are marking this issue as resolved. We will continue to test the website and thank everyone for their patience while we worked toward this resolution....
We’re pleased to confirm that the issue has been resolved, and all notifications are now being delivered as expected. Thank you for your patience and understanding throughout this process. If yo...
This was resolved at 2.30am GMT. Thank you for your patience.
We've now resolved the incident. Thanks for your patience.
We have successfully completed the scheduled upgrade to our underlying infrastructure! The client area was briefly placed into maintenance mode for approximately two hours. During this time, we...
Our team have confirmed that the issue with the phone platform has now been resolved. We want to thank our clients for the patience they've had with us whilst working on getting things up and runnin...
Our infrastructure team have confirmed that the issue with accessing your client-area has now been resolved. We will continue to monitor the website and would like to thank everyone for their patien...
Our team have confirmed that the power-outage has now been resolved and our team is ready to assist you over the phone again. We want to thank our clients for the patience they've had with us whils...
Our team have confirmed that the issue with accessing your client area portal has now been resolved. We will continue to monitor the website and thank everyone for their patience while we got this r...