Melbourne IT
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Past incidents

All resolved incidents for this status page.

Sydney center intermittent network issue
Resolved

The incident affecting our Sydney location has now been fully resolved. All servers and services are operating normally. Thank you for your patience and understanding while we worked to restore ful...

Webmail latency
Resolved

We've now resolved the issue and webmail should function normally. Thanks for your patience.

Limited Support Availability
Resolved

We've now resolved the incident. Thanks for your patience.

Client Area - Service Interruption
Resolved

We've now resolved the incident. Thanks for your patience.

Legacy Email Issue - Sending Latency
Resolved

We've now resolved the incident and emails should function as expected. Thanks for your patience.

Legacy Mail Systems
Resolved

We've now resolved the incident. Thanks for your patience.

Webmail Access Issue
Resolved

Our team have confirmed that the webmail site is now loading as secure. We would like to thank our clients for their patience during this time. Please reach out to us if you have any further quest...

Server Incident Report (Webmail, Sydmail)
Resolved

We've now resolved this particular issue. Thanks for your patience and keep an eye on our status page for further updates regarding our Legacy email platforms as some components may still be effected....

Chat Support Channel Intermittence
Resolved

Our chat support channel is now operating normally. Thank you for your patience while we worked to resolve this issue.

Intermittent Delays with Domain Requests
Resolved

We've now resolved the incident. Thanks for your patience.

Limited Support Availability
Resolved

We've now resolved the incident. Thanks for your patience.

Phone Support Temporarily Unavailable
Resolved

Our phone support system is now live. We have implemented a solution, and all services are functioning as expected. Thank you for your patience.

Live-Chat Unavailable
Resolved

Our technicians have confirmed that the  issue with live-chat has been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologize...

Intermittent Access Issues
Resolved

We've now resolved the incident. Thanks for your patience.

Phone Support Number Unavailable
Resolved

We've now resolved the incident. Thanks for your patience.

Domain Registration Unavailable
Resolved

After monitoring the fix put in place, we are marking this issue as resolved. We will continue to test the website and thank everyone for their patience while we worked toward this resolution....

Delays in support ticket and account notifications
Resolved

We’re pleased to confirm that the issue has been resolved, and all notifications are now being delivered as expected. Thank you for your patience and understanding throughout this process. If yo...

Delays in ticket and account notifications
Resolved

This was resolved at 2.30am GMT. Thank you for your patience.

Service Interruption – Customer Interface
Resolved

We've now resolved the incident. Thanks for your patience.

Client Area Planned Maintenance
Resolved

We have successfully completed the scheduled upgrade to our underlying infrastructure! The client area was briefly placed into maintenance mode for approximately two hours. During this time, we...