We've now resolved the issue and webmail should function normally. Thanks for your patience.

We are aware of a few customers having intermittent disruptions to our Webmail services, experiencing an error 'SQLSTATE[08006] [7] Timeout expired.'. Our infrastructure team are working on this as a priority to resolve this matter. If you need any assistance in the immediate, please reach out to our support team.(https://melbourneit.au/contact-us/)