Legacy Email Issue - Sending Latency
Resolved
Oct 1, 2025 23:51 AEST
Incident Updates
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Resolved Oct 2, 2025 01:58 AEST
We've now resolved the incident and emails should function as expected. Thanks for your patience.
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Resolved Oct 2, 2025 00:48 AEST
Our system engineers have implemented fixes to address the core issue, and email services should now be functioning normally. We are continuing to closely monitor the situation to ensure full stability. Thank you for understanding.
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Resolved Oct 1, 2025 23:51 AEST
We are currently aware of an issue where some customers may be experiencing SMTP errors when sending emails. Our infrastructure team is actively investigating this with priority. Thank you for your patience and understanding. If you need any assistance in the immediate, please reach out to our support team. (https://melbourneit.au/contact-us/)