Melbourne IT
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Past incidents

All resolved incidents for this status page.

COVID-19 Update
Resolved

This incident has been resolved.

Phone System Service Disruption
Resolved

This incident has been resolved.

Console Service Disruption
Resolved

This incident has been resolved.

Error when attempting to access Microsoft 365 services
Resolved

Thank you for your patience while this was being resolved. The issues affecting Microsoft 365 services have been resolved. Customers will be able to continue using Microsoft 365 services without any...

Cloud Email and Database Issues
Resolved

Thank you for your patience as our Technicians worked on resolving these issues. Customers experiencing these issues will now be able to continue using their Cloud Email and Cloud Database services.

Cloud Email Issues
Resolved

We would like to confirm that the Cloud Emails and Anti-spam services are now operating effectively. Thank you for your patience and understanding during this time.

Cloud Email SSL Certificate Issues
Resolved

This incident has been resolved.

Office 365 : Online Portal Issues
Resolved

We would like to inform our Office 365 customers that all online portal issues have been resolved. Microsoft have confirmed that customers can now login to the online portal, as well as, send emails w...

Windows 2012 Platform Issues
Resolved

Melbourne IT would like to inform our customers that issues we had experienced on our Cloud environment have been resolved. Customers on our Cloud environment (and using the Windows 2012 Platform) for...

Cloud Webmail Issues
Resolved

We would like to advise that this incident has now been resolved.

cPanel Email Disruptions
Resolved

Melbourne IT's technical team have fixed the recent cPanel issues and affected customers are now able to send emails using our servers again. We have performed extensive research and testing of multi...

Console Service Disruption
Resolved

We would like to advise customers that we experienced issues with our customer facing console. Customers experienced slow responsiveness from their console or the inability to log in from 11:15am. We...

cPanel Service Disruption
Resolved

We would like to notify our customers that the AWS cPanel issues that were experienced by our customers hosted on the awcp069.server-cpanel.com server have been resolved. The issues experienced were...

cPanel Service Disruption
Resolved

We would like to notify our customers that the AWS cPanel issues that were experienced by customers have been resolved. We have monitored this for the last 24hours and have had low customer contact ab...

cPanel Service Disruption
Resolved

We would like to notify our customers that the AWS cPanel issues that were experienced by customers have been resolved. We have monitored this for the last 48 hours and have had low customer contact a...

cPanel Service Disruption
Resolved

This incident has been resolved.

Phone System Degradation
Resolved

The technical team have restored the issues experienced with our Phone system at 02:10pm AEST. We have been monitoring the services and can see that majority of customers are now able to access/ call...

cPanel email disruptions
Resolved

We would like to advise that this incident has now been resolved.

cPanel Server Outage
Resolved

Monitoring shows that web and email access has been restored for all customers and has remained stable for the past 3 hours. If you have any further questions about this incident, or still have conce...

cPanel Service Disruption
Resolved

We would like to advise that web and email access has been restored for all customers on the affected cPanel server. If you have any further questions about this incident, or still have concerns you...