Past incidents
All resolved incidents for this status page.
We would like to confirm that the Cloud Emails and Anti-spam services are now operating effectively. Thank you for your patience and understanding during this time.
We would like to inform our Office 365 customers that all online portal issues have been resolved. Microsoft have confirmed that customers can now login to the online portal, as well as, send emails w...
Melbourne IT would like to inform our customers that issues we had experienced on our Cloud environment have been resolved. Customers on our Cloud environment (and using the Windows 2012 Platform) for...
Melbourne IT's technical team have fixed the recent cPanel issues and affected customers are now able to send emails using our servers again. We have performed extensive research and testing of multi...
We would like to advise customers that we experienced issues with our customer facing console. Customers experienced slow responsiveness from their console or the inability to log in from 11:15am. We...
We would like to notify our customers that the AWS cPanel issues that were experienced by our customers hosted on the awcp069.server-cpanel.com server have been resolved. The issues experienced were...
We would like to notify our customers that the AWS cPanel issues that were experienced by customers have been resolved. We have monitored this for the last 24hours and have had low customer contact ab...
We would like to notify our customers that the AWS cPanel issues that were experienced by customers have been resolved. We have monitored this for the last 48 hours and have had low customer contact a...
The technical team have restored the issues experienced with our Phone system at 02:10pm AEST. We have been monitoring the services and can see that majority of customers are now able to access/ call...
Monitoring shows that web and email access has been restored for all customers and has remained stable for the past 3 hours. If you have any further questions about this incident, or still have conce...
We would like to advise that web and email access has been restored for all customers on the affected cPanel server. If you have any further questions about this incident, or still have concerns you...
The Console experienced slow responsiveness from 11:56am (AEST) 22 August 2019. The customer impact has been low and we have received minimal calls for this issue. Our technical team were able to were...
We would like to advise that our phone systems have been restored. Our technicians have resolved the high CPU issue on the central server. This is being marked as resolved as of 12:30pm AEST. We under...
We would like to advise customers that we experienced issues with our customer facing console. Customers experienced slow responsiveness from their console or the inability to log in from 11:45am. We...