Melbourne IT
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Past incidents

All resolved incidents for this status page.

MySQL Server Disuption
Resolved

Our System Admins have advised that functionality of the affected databases has been restored. We apologise for any inconvenience caused.

Cloud and cPanel Server Disruption
Resolved

We would like to advise that the issues affecting our Cloud and cPanel servers have been resolved. We truly apologize for any inconvenience this may have caused.

Website and Console outage
Resolved

At this stage we believe the access issue has been resolved. Customers websites and ours are back up and able to be accessed.

Cloud Mail Interface Disruption
Resolved

We now believe this issue to be resolved.

Service Disruption: Phone Systems
Resolved

This incident has now been resolved and our agents are once again ready and able to take your calls

Degraded Performance: Phone Support systems
Resolved

This incident has been resolved.

MyAccount Service Distruption
Resolved

Our System Admins have advised that this issue has now been resolved. We will continue to monitor this platform to ensure that there are no further disruptions.

Payment Gateway Service Interruption
Resolved

This service has been working correctly since approximately 9:16am. We have been monitoring this carefully since then and the platform appears to be stable once again.

Phone/Live Chat Service Interruption
Resolved

The issue with our phone and live chat systems have been restored. We thank you for your patience during this period.

Cloud email disruption - SMTP
Resolved

This issue was resolved by our system engineers yesterday morning, we have monitored overnight and service has remained fully functioning and stable.

Payment Gateway interruption
Resolved

We are happy to advise customers that the payment gateway service has now been fully restored.

Payment Gateway interruption
Resolved

Services have remained stable and we are confident that this incident is now resolved.

Console Disruption
Resolved

We are now confident the issue has been repaired. We thank you for your patience.

Cloud Webmail - Not Able to Load Inbox
Resolved

Our engineers have closely been monitoring this incident over the past 24 hours and can confirm that this has now been resolved.

Cloud Webmail - Not Able To Load Inbox
Resolved

We would like to advise that we had experienced service interruptions to a segment of cloud hosted email customers. This has caused some users that had logged into Webmail to not be able to view thei...

Phone System Degradation
Resolved

This incident has been resolved.

.au Domain Administration Issue
Resolved

Our engineers have restored services and is now back to normal.

Service Disruption - DNS
Resolved

Service has remained stable over the long weekend. We are now confident the issue has now been resolved.

Service Disruption - Cloud Webmail
Resolved

We have been monitoring the incident and can confirm that services are back to normal.

cPanel Email Disruption
Resolved

Our technicians have identified the root cause and resolved the issue. Email services should resume as normal.