Past incidents
All resolved incidents for this status page.
This incident has now been resolved and our agents are once again ready and able to take your calls
Our System Admins have advised that this issue has now been resolved. We will continue to monitor this platform to ensure that there are no further disruptions.
This service has been working correctly since approximately 9:16am. We have been monitoring this carefully since then and the platform appears to be stable once again.
The issue with our phone and live chat systems have been restored. We thank you for your patience during this period.
This issue was resolved by our system engineers yesterday morning, we have monitored overnight and service has remained fully functioning and stable.
We are happy to advise customers that the payment gateway service has now been fully restored.
Services have remained stable and we are confident that this incident is now resolved.
We are now confident the issue has been repaired. We thank you for your patience.
Our engineers have closely been monitoring this incident over the past 24 hours and can confirm that this has now been resolved.
We would like to advise that we had experienced service interruptions to a segment of cloud hosted email customers. This has caused some users that had logged into Webmail to not be able to view thei...
Our engineers have restored services and is now back to normal.
Service has remained stable over the long weekend. We are now confident the issue has now been resolved.
We have been monitoring the incident and can confirm that services are back to normal.
Our technicians have identified the root cause and resolved the issue. Email services should resume as normal.
We are now confident the issue has been repaired. We thank you for your patience.
We would like to advise our customers that this issue has since been resolved at approximately 2pm AEDT.
Our administrators have identified and resolved an issue affecting one of our MySQL database servers. All services have been restored to normal operation.
Phone systems have been restored and no further issues have been identified since yesterday. Apologies for any inconvenience this may have caused.