This incident has been resolved.

We would like to advise customers that the issue we were experiencing regarding degradation with our phone system has returned and is being investigated with the highest priority. This may result in poor call quality or disconnections. We recommend during this period that customers contact us via our Live chat and support email.

We would like to advise customers that we are currently experiencing degradation with our phone system, which may result in poor call quality or disconnections. We recommend during this period that customers contact us via our Live chat and support email. Updates will be provided as they are made available.