Melbourne IT
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Cloud Webmail - Not Able to Load Inbox

Resolved May 9, 2017 23:38 AEST

Incident Updates

  • Resolved May 11, 2017 03:36 AEST

    Our engineers have closely been monitoring this incident over the past 24 hours and can confirm that this has now been resolved.

  • Resolved May 10, 2017 01:00 AEST

    We believe the issue has now been resolved and are monitoring this closely. If you are still experiencing difficulty, you may need to close and re-open your internet browser or refresh the page.

  • Resolved May 9, 2017 23:38 AEST

    We would like to advise that we are experiencing service interruptions to a segment of cloud hosted email customers. This is causing some users that are logged into Webmail to not be able to view their inbox. Other users are experiencing difficulty logging into the webmail interface. Our engineers are currently working on this issue to restore services back to normal. An update will be posted once available.