Melbourne IT
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Payment Gateway interruption

Resolved May 28, 2017 23:57 AEST

Incident Updates

  • Resolved May 29, 2017 06:17 AEST

    Services have remained stable and we are confident that this incident is now resolved.

  • Resolved May 29, 2017 03:31 AEST

    We would like to advise that the payment gateway service has now been restored. We will continue to closely monitor this service.

  • Resolved May 29, 2017 02:59 AEST

    We are still closely working with our vendor to restore the payment gateway services. There is still no ETA at this stage. Further updates will follow once they become available.

  • Resolved May 29, 2017 00:57 AEST

    We are currently still working with our vendor to restore services as soon as possible. We unfortunately do not have an ETA at this stage. We will update this alert as soon as we have further information.

  • Resolved May 28, 2017 23:57 AEST

    There is a technical issue currently preventing us from processing some payments via our payment gateway. We are working with our financial provider to remedy this situation as soon as possible. We appreciate your understanding and patience during this time and will provide updates as they become available.