We have been monitoring this incident for the last 24 hours and can confirm that this has been resolved.

A fix has been implemented and we are monitoring the results.

Due to a critical outage at Microsoft, our phone, live chat and ticket system are not available at present. As soon as the incident is fixed we will be available to help you. In the interim, please log a ticket through your account or on our website and we will get to it as soon as possible.