Phone Support Temporarily Unavailable
Resolved
Sep 1, 2025 08:00 AEST
Incident Updates
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Resolved 11 months ago · Sep 1, 2025 09:39 AEST
Our phone support system is now live. We have implemented a solution, and all services are functioning as expected. Thank you for your patience.
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Resolved 11 months ago · Sep 1, 2025 08:00 AEST
We are currently experiencing connectivity issues due to an outage with our Internet Service Provider (ISP). As a result, our phone contact centre is temporarily unavailable, and clients may be unable to reach us via phone. We are actively working with our ISP to resolve the issue as quickly as possible. In the meantime, we encourage clients to reach out via live chat or support ticket as these are unaffected. We apologise for the inconvenience and appreciate your patience. Updates will be posted here as they become available.