We would like to inform our customers that this incident has now been resolved. Customers are now able to contact us via all Customer Service Platforms including Live chat, email and phone. We apologise for any inconvenience this may have caused.

We would like to inform our customers of a current issue impacted by an external provider, affecting our ability to serve our customers. Customers are currently unable to contact our Service Teams via Live chat and email. We will be providing an update on this incident at 12.00pm AEST and appreciate your patience