Our team have confirmed that the issue with the phone platform has now been resolved. We want to thank our clients for the patience they've had with us whilst working on getting things up and running again. Please reach out to our customer care team, if you require further support!

We've fixed the core issue and are waiting for things to recover.

We’ve identified an issue affecting our customer support phone line at 1300 654 677, which is currently unavailable. Our team is actively working with our telephony provider to restore service as quickly as possible. In the meantime, we recommend reaching out via [email/live chat/portal] for any urgent assistance. We apologise for the inconvenience and will provide updates as soon as more information is available. Thank you for your patience.