Melbourne IT
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Console Disruption

Resolved Oct 18, 2016 01:07 AEDT

Incident Updates

  • Resolved Nov 3, 2016 22:51 AEDT

    This incident has been resolved.

  • Resolved Oct 24, 2016 01:38 AEDT

    Our administrators have advised that access to The Console has been restored. We are going to closely monitor the situation to ensure we do not see a re-occurrence.

  • Resolved Oct 23, 2016 23:55 AEDT

    We would like to advise that The Console is inaccessible at this time. Our administrators are investigating this as a priority and updates will provided as they are made available. Customers will be unable to login, manage and order domains and services via the Console at at this time.

  • Resolved Oct 19, 2016 01:41 AEDT

    Our system administrators are still monitoring the stability of the console closely to ensure that there is no re-occurrence of any performance degradation.

  • Resolved Oct 18, 2016 04:32 AEDT

    Our administrators have advised that access to The Console has been restored. We are going to closely monitor the situation to ensure we do not see a re-occurrence.

  • Resolved Oct 18, 2016 01:07 AEDT

    We would like to advise customers of a disruption causing The Console to be inaccessible at this time. Our administrators are investigating this as a priority and updates will provided as they are made available. Customers may experience longer than expected wait times when contacting our support team. Customers will be unable to login and manage services via the Console at at this time.