Melbourne IT
← Back to status

Melbourne IT Phone Support Interruption

Resolved Jan 25, 2017 04:40 AEDT

Incident Updates

  • Resolved Jan 27, 2017 01:01 AEDT

    Our phones lines have now been restored.

  • Resolved Jan 25, 2017 12:38 AEDT

    We have resolved the issue causing inbound calls to fail, customers are now able to call our support and sales lines. We are still investigating a problem preventing us from making outbound calls. We will continue to update this alert until the issue is resolved.

  • Resolved Jan 25, 2017 04:40 AEDT

    We wish to advise our customers we are currently experiencing technical difficulties with our phone support system. Our platform engineers are currently investigating this as a high priority. Customers requiring support can still use our live-chat and email services to contact us. Thank you for your patience while we address this interruption.