Melbourne IT Phone Support Interruption
Resolved
Jan 25, 2017 04:40 AEDT
Incident Updates
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Resolved Jan 27, 2017 01:01 AEDT
Our phones lines have now been restored.
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Resolved Jan 25, 2017 12:38 AEDT
We have resolved the issue causing inbound calls to fail, customers are now able to call our support and sales lines. We are still investigating a problem preventing us from making outbound calls. We will continue to update this alert until the issue is resolved.
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Resolved Jan 25, 2017 04:40 AEDT
We wish to advise our customers we are currently experiencing technical difficulties with our phone support system. Our platform engineers are currently investigating this as a high priority. Customers requiring support can still use our live-chat and email services to contact us. Thank you for your patience while we address this interruption.