Melbourne IT
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MyAccount access disruption

Resolved Oct 21, 2016 00:24 AEDT

Incident Updates

  • Resolved Oct 21, 2016 03:14 AEDT

    The root cause of the issue has been identified and a fix has been deployed. Customers can now log in to their MyAccount as normal.

  • Resolved Oct 21, 2016 00:24 AEDT

    We wish to advise that we are currently investigating an issue preventing some of our customers from accessing their MyAccount. There does not appear to be any disruption to services themselves at this time. Updates will be provided as they become available.