Melbourne IT
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MyAccount access disruption

Resolved Oct 21, 2016 11:24 AEDT

Incident Updates

  • Resolved 9 years ago · Oct 21, 2016 14:14 AEDT

    The root cause of the issue has been identified and a fix has been deployed. Customers can now log in to their MyAccount as normal.

  • Resolved 9 years ago · Oct 21, 2016 11:24 AEDT

    We wish to advise that we are currently investigating an issue preventing some of our customers from accessing their MyAccount. There does not appear to be any disruption to services themselves at this time. Updates will be provided as they become available.