Melbourne IT
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Past incidents

All resolved incidents for this status page.

Hosting Performance Degradation - s3917.syd1.stableserver.net
Resolved

We would like to give the update that all network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please r...

Phone Support Delays
Resolved

Our team have confirmed that the issue has now been resolved. We want to thank our clients for the patience they've had with us whilst working on getting things up and running. Please reach out...

Hosting Performance Degradation | s3917.syd1.stableserver.net
Resolved

We would like to give the update that network and server loads are at normal levels and services are stable. 
If you have any questions or need any urgent assistance with your services, please reach...

Client-Area Issue Identified
Resolved

Our team have confirmed that the issue with accessing your account has now been resolved. We will continue to monitor the website and thank everyone for their patience while we get you back into you...

cPanel Connection Error
Resolved

After a careful monitoring period, our technicians have confirmed that the cPanel login issue has now been resolved. We want to thank our clients for the patience they've had whilst this resolutio...

Support Articles Temporarily Unavailable
Resolved

Our technicians have confirmed that the issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution. If you have further i...

Legacy Email Service Issue
Resolved

We've now resolved the incident. Thanks for your patience.

Limited Live Chat Support Availability
Resolved

We've now resolved the incident. Thanks for your patience.

Delays in Support Response
Resolved

Support operations have returned to normal following the recent cPanel security patches. All pending requests related to this event have been addressed. Thank you for your patience during this per...

cPanel and Webmail temporarily unavailable
Resolved

Our technicians have confirmed that the patch has been applied and the issue is resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution. I...

Customer-Area Log In Issue
Resolved

After a careful monitoring period, we would like to thank our clients for the patience they've had whilst our team was working on this resolution and apologize for any inconvenience caused. If you...

Password reset and email verification delays
Resolved

We have seen Password reset and email verification functionality return to normal. We understand how important access to your services are and appreciate your patience while we work on a resolution....

Hosting Performance Degradation | s9513.fra1.stableserver.net
Resolved

Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external nam...

Hosting Performance Degradation | s15175.bom1.stableserver.net
Resolved

Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. Old IP: 209.42.28.32 For clients using our name servers: No action is required For cl...

Hosting Performance Degradation - s15560.lon1.stableserver.net
Resolved

We would like to give the final update that the fix is still in place and things have returned to normal levels. 
If you have any questions or need any assistance with your services, please reach ou...

Hosting Performance Degradation - s11748.sgp1.stableserver.net
Resolved

We have identified some higher than normal traffic on some of our servers. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website....

Service interruption
Resolved

We've now resolved the incident. Thanks for your patience.

Account Access Issue Identified
Resolved

We've now resolved the incident. Thanks for your patience.

Email Issue Identified
Resolved

We've now resolved the incident. Thanks for your patience.

Live Chat Delays
Resolved

We've now resolved the incident and live-chat should function normally. We appreciate your patience during this time.