Complete Ended: 23:01 AEST - 30 July 2020
PoP Email Scheduled Maintenance
As part of an essential update we made yesterday, we would like to inform you of rescheduled maintenance to the PoP email hosting service. When? The maintena...
Complete Ended: 23:01 AEST - 29 July 2020
POP Email Scheduled Maintenance
As part of an essential update we would like to inform you of scheduled maintenance to the BNE and Cloud POP email platform. Maintenance is scheduled for ton...
Resolved Ended: 11:04 AEST - 24 July 2020
Cloud Webmail Issues
We would like to inform customers of Cloud Webmail issues that we are currently experiencing. Customers affected by this will not be able to access the Onlin...
Resolved Ended: 14:06 AEST - 23 July 2020
Cloud Email Issues
Customers using our Cloud Email and SpamExpert services have temporarily had their servers changed to continue receiving emails. Our System Administrators wi...
Resolved Ended: 14:05 AEST - 23 July 2020
COVID-19 Update
Coronavirus (COVID-19) has temporarily impacted our ability to respond to service calls before 8:30am and after 8:30pm AEST. If you have an urgent enquiry pl...
Resolved Ended: 12:56 AEST - 21 July 2020
Phone System Service Disruption
We are currently experiencing issues with our phone system. Our technicians are looking into this as a priority. Live chat and email support are unaffected b...
Resolved Ended: 19:57 AEST - 20 July 2020
Console Service Disruption
We would like to advise customers that we are currently experiencing some issues with our customer facing console as of 12:30pm. Customers may experience slo...