Melbourne IT
1 Ongoing Incident

Active Incidents

PHP Update
Recovering
Recovering 22 minutes ago · Oct 22, 2026 18:17 AEDT

We would like to provide an update regarding the PHP security patches. The patched versions are now available for our servers: PHP 8.5.12 PHP 8.4.27 PHP 8.3.36 PHP 8.2.35 Please note that customers using unmanaged servers are responsible for applying the necessary patches to their own environments. These patches are available only for currently supported PHP versions (8.2 and later). If your server is running on PHP version (8.1 or earlier), no official patch will be provided for that version. We strongly recommend upgrading to a supported PHP version as soon as possible to help maintain the security and stability of your environment. If you have other questions or concerns, please reach out to our support team!

Recovering 9 hours ago · Oct 22, 2026 09:06 AEDT

Patches from upstream vendors have been released and are currently being deployed across the fleet in rolling waves. Our technical team is monitoring system stability throughout the rollout.

Investigating 16 hours ago · Oct 22, 2026 02:05 AEDT

The PHP-related service update is still ongoing as our team continues working through the necessary maintenance and security checks. We appreciate your patience during this time. If you have questions or inquiries, please contact us anytime!

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September 5, 2026

Resolved 1 month ago · Sep 5, 2026 09:06 AEST

We would like to give the update that all network and server loads are at normal levels and services are stable. 
If you have any questions or need a...

Recovering 1 month ago · Sep 5, 2026 01:05 AEST

Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. Fo...

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