Melbourne IT
1 Ongoing Incident

Active Incidents

Investigating 9 hours ago · Nov 9, 2026 18:32 AEDT

We are aware that some customers are experiencing issues sending emails to Outlook and Hotmail addresses due to recent changes in Microsoft's email authentication requirements. Our Infrastructure Team is actively working on the affected configurations to address the issue as a priority. If you do not use our nameservers, please add the following record to your domain’ DNS: TXT record: “_dmarc” Value: “v=DMARC1; p=none;” We'll continue to provide updates on this page as more information becomes available. If you need immediate assistance, please reach out to our Support Team.

System status

cPanel Hosting
Operational
VPS hosting
Operational
Enhance Hosting
Operational
Plesk hosting
Operational
Windows
Operational
Other
Operational
Professional Email
Operational
OX Mail
Operational
Office 365
Operational
Google Workspace
Operational
Spam Filters
Operational
Legacy SydMail
Operational
Datacenters
Operational
Networks
Operational
Registry Services
Operational
Global DNS
Operational
AI Sitebuilder
Operational
Legacy Sitebuilders
Operational
Email
Operational
Livechat
Operational
Phones
Operational

October 23, 2026

PHP Update Resolved
Resolved 2 weeks ago · Oct 23, 2026 10:02 AEDT

The PHP-related service update has been completed successfully. The maintenance period has concluded, and services are now operating normally. Our...

Recovering 2 weeks ago · Oct 22, 2026 20:09 AEDT

We are continuing to deploy upstream security patches across our hosting platforms. Please note that in some cases, vendors backported these urgen...

Status history

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