All Systems Operational
Website & Email Hosting Operational
90 days ago
100.0 % uptime
Today
cPanel Hosting ? Operational
WordPress Hosting ? Operational
90 days ago
100.0 % uptime
Today
VPS Hosting ? Operational
90 days ago
100.0 % uptime
Today
Cloud Hosting ? Operational
Legacy Hosting ? Operational
Microsoft 365 Email & Apps Operational
90 days ago
100.0 % uptime
Today
Email Services ? Operational
Microsoft 365 Business Apps ? Operational
90 days ago
100.0 % uptime
Today
Domain Operational
Domain Name Management ? Operational
Melbourne IT Infrastructure Operational
Shopping Cart ? Operational
Billing Systems ? Operational
My Account (the Console) ? Operational
Support Centre Operational
Live Chat ? Operational
Phone Sales/Support Line ? Operational
Web/Email Support Enquires ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 6, 2022

No incidents reported today.

Oct 5, 2022

No incidents reported.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Resolved - All network elements are operating normally, and services are stable.

If you are experiencing any difficulties, please contact us for assistance:

https://www.melbourneit.au/contact-us/

Sep 23, 10:58 AEST
Update - Melbourne IT engineers have stabilised services, with all network elements operating normally.

If you experience any service difficulties, please contact us for assistance:

https://www.melbourneit.au/contact-us/

Sep 20, 11:43 AEST
Update - Melbourne IT engineers continue to monitor network traffic. We continue to see improved performance but are continuing to monitor the situation as some customers may still be experiencing intermittent issues.

If you experience interruptions, please contact us for assistance:

https://www.melbourneit.au/contact-us/

Sep 19, 18:03 AEST
Update - We continue to receive extremely high volumes of internet traffic. Our existing protective methods have maintained services for majority of our customers. However, we are aware that some of our customers are still experiencing interruptions and we have taken further action to reduce the impact this morning. Our network engineers continue to monitor conditions and make changes as required.

Please reach out to our team via the “Contact Us” link below if you continue to experience interruptions.

https://www.melbourneit.au/contact-us/

We would like to apologise for any inconvenience.

Sep 18, 14:58 AEST
Update - Network Engineers continue to apply fixes to alleviate higher than normal internet traffic. The team are continuing to monitor conditions. We would like to apologise for the extended delay in resolving the current incident and thank you for your patience at this time.

If you continue to experience interruptions, please reach out to our team via our Contact Us page below.

https://www.melbourneit.au/contact-us/.

Sep 17, 18:49 AEST
Update - Our Network Engineers have implemented further fixes to improve the higher than normal internet traffic. We are seeing a positive outcome on the corrective actions implemented.

We understand that some of our customers may still be affected. If you continue to experience interruptions, please reach out to our team via our Contact Us page below.

https://www.melbourneit.au/contact-us/

Sep 16, 14:52 AEST
Monitoring - Following our network engineers diagnosis and troubleshooting, we are seeing significant improvements in internet traffic and are continuing to monitor the situation.
Sep 15, 15:24 AEST
Investigating - We are experiencing some intermittent disruption to internet traffic. Due to this, customers who have hosting and website services might be experiencing intermittent issues. Network engineers are investigating and monitoring.
Sep 15, 12:22 AEST
Sep 22, 2022

No incidents reported.