Our technicians have confirmed that the issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was wo...

We are aware of a few customers having intermittent access issues to our support articles. Our infrastructure team are working on this as a priority...

We've now resolved the incident. Thanks for your patience.

We are aware of a few customers having issues sending outgoing emails via their OX Mail email service. Senior technicians are working on this to resol...

We've now resolved the incident. Thanks for your patience.

We've fixed the core issue, and are waiting for things to recover.

Support operations have returned to normal following the recent cPanel security patches. All pending requests related to this event have been addresse...

Our customer care team are currently experiencing a higher-than-usual support workload as a result of ongoing security updates related to recent up-st...

Our technicians have confirmed that the patch has been applied and the issue is resolved. We want to thank our clients for the patience they've had w...

Patches are currently being deployed across our servers and affected systems, and access to cPanel is beginning to recover. Login functionality has al...

After a careful monitoring period, we would like to thank our clients for the patience they've had whilst our team was working on this resolution and...

We’ve identified the cause of the issue affecting a small subset of clients who were unable to view or access their accounts, and recovery is now in p...

We have seen Password reset and email verification functionality return to normal. We understand how important access to your services are and apprec...

We are aware of a few customers experiencing some delays when receiving password reset email and verification emails. Our infrastructure team are work...

Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No ac...

We have identified some higher than normal traffic on one of our server s9513.fra1.stableserver.net Due to this, customers who have hosting and web...

Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. Old IP: 209.42.28.32 For clients using...

We have identified some higher than normal traffic on one of our server s15175.bom1.stableserver.net. Due to this, customers who have hosting and w...

We would like to give the final update that the fix is still in place and things have returned to normal levels. 
If you have any questions or need...

Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No ac...