Delays in support ticket and account notifications

We’re pleased to confirm that the issue has been resolved, and all notifications are now being delivered as expected.

Thank you for your patience and understanding throughout this process.

If you experience any further issues or need assistance, please don’t hesitate to contact our Customer Care Team.

We’ve implemented a fix for the earlier issue causing delays in notifications for support ticket responses and account-related updates, including password reset emails. Our initial testing shows that notifications are now being delivered as expected. We’re continuing to monitor the situation closely to ensure stability.

We appreciate your patience and understanding as we keep an eye on this. If you need immediate assistance, please reach out to our Customer Care Team.

Phone: 1300 654 677 Live Chat: https://melbourneit.au/contact-us/

We're currently experiencing delays in sending notifications regarding customer support responses and other account-related updates. Our team is actively investigating the issue, and we appreciate your patience in the meantime.