Intermittent Access Issues

Uptime Impact: 28 minutes and 30 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Avatar for Kaitlin A.
Kaitlin A.
Recovering

We've fixed the core issue, and are waiting for things to recover.

Avatar for Kaitlin A.
Kaitlin A.
Investigating

We are currently investigating intermittent issues with accessing the client portal. Some users may experience unexpected logouts. Our system administrators are aware of the situation and are working on a resolution. We will provide updates as we make progress.

Thank you for your patience.

Avatar for Kaitlin A.
Kaitlin A.
Began at:

Affected components
  • Melbourne IT Infrastructure
    • My Account (the Console)