The scheduled maintenance has been completed.
We would like to provide a brief update on the ongoing maintenance and upgrade work on the Melbourne IT user portal. The upgrade is progressing as planned, and our team is diligently working to ensure a seamless experience for our clients.
While our team continues to ensure the stability of the website, you can now log in to the Melbourne IT client area using your account reference number and password by visiting the following link: https://clients.melbourneit.com.au/login
Please note that some features or functions may still be limited until the maintenance work is fully complete.
You can find our login guide here: https://support.melbourneit.au/docs/how-to-log-in
Alternatively, please feel free to reach out to our friendly customer care team for any additional support: https://melbourneit.au/contact-us/
Thank you for your continued patience and understanding.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
As part of our commitment to continually improve our systems and services we will be performing maintenance and upgrades to the Melbourne IT website and user portal.
Access to our website and user portal may be impacted during the following times:
Start Date: Friday, 4th October, 2024 4:00 PM AEST
End Date: Monday, 7th October, 2024 9:00 AM AEST
Clients will not experience any downtime for existing domains or services, however, as part of the upgrade, clients and staff may be unable to purchase new products; enter client portal areas or make changes to existing domains or services.
Thank you for your patience as we help improve your customer experience. For any questions or support, please contact our customer care team:
Email: support@melbourneit.com.au
Phone: Australia: 1300 654 67 - USA: 833 907 3044 - International: +61 27908 0900