Melbourne IT Phone Support Interruption

Resolved
Resolved

Our phones lines have now been restored.

Recovering

We have resolved the issue causing inbound calls to fail, customers are now able to call our support and sales lines. We are still investigating a problem preventing us from making outbound calls. We will continue to update this alert until the issue is resolved.

Investigating

We wish to advise our customers we are currently experiencing technical difficulties with our phone support system. Our platform engineers are currently investigating this as a high priority.

Customers requiring support can still use our live-chat and email services to contact us.

Thank you for your patience while we address this interruption.

Began at:

Affected components
  • Phone Sales/Support Line