Client-Area Access Issue

Uptime Impact: 18 minutes and 57 seconds
Resolved
Resolved

Our infrastructure team have confirmed that the issue with accessing your client-area has now been resolved. We will continue to monitor the website and would like to thank everyone for their patience while we get you back into your account.   Please reach out to our care team, if you require further support.

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Sam S
Investigating

We've received reports of some users being unable to view or access their customer area. Our team is investigating the issue and working to resolve it as soon as possible.

You are still able to manage your hosting services by directly logging in and no services are effected. If there is anything urgent that needs attention, you can give us a call or raise a live-chat with our team.

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Sam S
Began at:

Affected components
  • Melbourne IT Infrastructure
    • My Account (the Console)