Legacy Email Issue - Sending Latency

Uptime Impact: 57 minutes and 10 seconds
Resolved
Resolved

We've now resolved the incident and emails should function as expected. Thanks for your patience.

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James E.
Recovering

Our system engineers have implemented fixes to address the core issue, and email services should now be functioning normally. We are continuing to closely monitor the situation to ensure full stability. Thank you for understanding.

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James E.
Investigating

We are currently aware of an issue where some customers may be experiencing SMTP errors when sending emails. Our infrastructure team is actively investigating this with priority. Thank you for your patience and understanding.

If you need any assistance in the immediate, please reach out to our support team. (https://melbourneit.au/contact-us/)

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James E.
Began at:

Affected components
  • Website & Email Hosting
    • Cloud Hosting
    • Legacy Hosting