This incident has been resolved.
The planetdomain.com zone service has been restored, customers' zone records and services should start propagating as per normal. If you are experiencing any issues related to this, please reach out for support via the 'contact us' page on our website. https://www.melbourneit.com.au/contact-us/
Dear customers,
We have identified an incident involving planetdomain.com zone services.
Those who have their domain name servers currently set to ns1.planetdomain.com and ns2.planetdomain.com may experience service outages.
You will not need to do anything in the interim. Once rectified, your records will start resolving as per normal.
We apologise for any downtime and inconvenience this may cause and will continue to keep you updated on the matter.