Phone Sales/Support Line

Metrics

—
Uptime
97.31%
Total Impact Time
19 hours, 57 minutes
Mean Time to Recovery
6 hours, 39 minutes
Mean Time Between Failures
10 days, 1 hour
Notices
3x

Resolved Ended:

Phone Support Number Unavailable

Uptime Impact: 11 hours, 49 minutes, and 33 seconds

We've received reports of some users being unable to call us on 1300-654-677. Our team is investigating the issue and we will provide the next update as soon...

Support Centre
View notice →

Resolved Ended:

Service Interruption – Customer Interface

Uptime Impact: 5 hours, 21 minutes, and 36 seconds

We’re currently experiencing a service interruption affecting the customer interface. Our technical team is actively investigating the issue and working to r...

Melbourne IT Infrastructure Support Centre
View notice →

Resolved Ended:

Client Area Planned Maintenance

Uptime Impact: 2 hours, 46 minutes, and 18 seconds

We will be performing an upgrade to our underlying infrastructure, which will require placing the client area into maintenance mode. During this time, the cl...

Melbourne IT Infrastructure Support Centre
View notice →