My Account (the Console)

Delays in support ticket and account notifications

We're currently experiencing delays in sending notifications regarding customer support responses and other account-related updates. Our team is actively inv...

Service Interruption – Customer Interface

We’re currently experiencing a service interruption affecting the customer interface. Our technical team is actively investigating the issue and working to r...

Client Area Planned Maintenance

We will be performing an upgrade to our underlying infrastructure, which will require placing the client area into maintenance mode. During this time, the cl...

Client-Area Access Issue

We've received reports of some users being unable to view or access their customer area. Our team is investigating the issue and working to resolve it as so...