Phone System Interuption
Incident Updates
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Resolved Aug 22, 2016 04:27 AEST
Phone systems are operational and no further issues have been identified.
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Resolved Aug 22, 2016 03:47 AEST
Our technicians have identified the root cause and our phone systems have been restored. Customers may still experience longer wait times as we attend to the backlog of support calls.
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Resolved Aug 22, 2016 02:13 AEST
We would like to advise customers that we are currently experiencing issues with our phone system. Customers may experience longer than expected wait times when contacting our support team by phone. During this period customers can still contact us via our Live chat and support email. Updates will be provided as they are made available.
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Resolved Aug 22, 2016 02:12 AEST
We would like to advise customers that we are currently experiencing issues with our phone system. Customers may experience longer than expected wait times when contacting our support team by phone. During this period customers can still contact us via our Live chat and support email.